Articles

CAFE LAB x CAFE CULTURE MAGAZINE

Café Lab's senior coach and consultant, Fiona Smart, has been a contributor to Cafe Culture Magazine since June 2019, sharing her insights into hospitality,

INTRODUCING...

Fiona presents an overview of the state of the industry mid-2019.

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STANDING OUT IN A CROWDED MARKET

The hospitality industry is crowded and competitive, how can you make your mark and build a sustainable business?

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THE 5 ELEMENTS OF CAFE ALCHEMY

Fiona gives an overview of Cafe Lab's holistic approach to creating sustainable cafes, a method that looks at the 5 Elements that combine to making a successful hospitality business

  • People
  • Product
  • Process
  • Promotion
  • Profitability

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THE IMPORTANCE OF SETTING GOALS

Setting targets and goals will help you to create a thriving business that can run itself.

'TIS THE SEASON

Making the most of the festive season.

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IN A LONG TERM RELATIONSHIP

For Cafe Culture's annual Roasters' Edition, Fiona wrote about the special relationship that often develops between a cafe and its coffee supplier.

Read the full article here.